Before you begin printing you will need to:

  1. 1. Make sure your printer is ready

    You won't see the usual Print dialogue box you'd see if printing documents, so check now to make sure your printer is turned on, has paper, ink or toner and has no error lights indicating a problem. If you have more than one printer installed on your computer, make sure that you have the correct one selected.

  2. 2. Printing to paper

    Coupons must be printed to paper; you can't print to a fax machine or graphic format like a PDF. Check now to make sure that your computer is set to print to your paper based printer.

  3. 3. Follow instruction to Click "Print Coupon" or "Install coupon printer"

    Depending on whether you have previously printed coupons with us or have Java installed on your computer you will be given one the above options to enable you to print your coupon(s).

There are two ways that a coupon can be printed and this depends on your computer set up and the software that is on it.

If you have software called Java already installed on your computer, you will be asked to "run" a small application called an Applet.

Alternatively, if you do not have Java on your computer, you will be asked to install a small piece of software called the Coupon Printer.

This system automatically checks if you have the appropriate version of Java already installed on your computer. However, if you are having problems please try the following:

Help me print using Java

Help me print using the Coupon Printer

Coupon Printer

Before you begin printing, you will need to install the Coupon Printer. The Coupon Printer is an application that only needs to be installed once to enable you to print all offers powered by Coupons.com Limited . The application helps Coupons.com Limited and our manufacturer clients manage the overall distribution and security of the coupons and offers in circulation.

The Coupon Printer is required to print coupons from anywhere across the beforeIshop™ network.

The Coupon Printer is certified as a Trusted Download by TRUSTe, the leading online privacy certification organisation.

Windows

Coupon Printing is supported on Windows 7, Vista, XP & 2000

Download Coupon Printer

Macintosh

Coupon Printing is supported on Mac however we do not support Snow Leopard (coming soon)

Download Coupon Printer

Coupon Printer FAQ

How do I install the Coupon Printer?

Windows

Click here to install the Coupon Printer. Click on "Run" or "Save" to start the installation process. You must agree to the license agreement in order to complete the installation process. Once you see "Installation Successful", your coupons will print directly to your printer.

Mac

Click here to install the Coupon Printer. Click "Continue" to start the installation. You must agree to the license agreement in order to complete the installation process. The installer will automatically select your start up disk volume to install the Coupon Printer. Click "Continue" to proceed. Click "Install" to begin the installation. Once you see "Installation Successful", your coupons will print directly to your printer.

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Why am I repeatedly prompted to install the Coupon Printer?

Your Coupon Printer may have been disabled. Please follow these steps to print your coupon: Open your Internet Explorer Browser. Go to Tools -> Manage Add-ons -> Enable/Disable Add-ons. In the drop down menu select "Add-ons previously used by Internet Explorer". Look for "Cookie Control" under the Name column. "Enable" it if it is marked as "Disabled". Restart Internet Explorer and print your coupons.

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Why does my computer not recognise that the Coupon Printer is installed?

If you are using Internet Explorer, the ActiveX control for the Coupon Printer may have been disabled during installation. Please look for the ActiveX bar (also called the Windows Information Bar) which may appear across the top of the web page.The Windows Information Bar may show this message: "The previous webpage might require the following add-on: 'Couponprinter.ocx' from 'Coupons.com Limited". Click here to allow it to run..." Click on the Windows Information Bar and select "Install ActiveX". This will allow the Coupon Printer in Internet Explorer to print coupons.

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Why won't my coupons print from work or the public library?

If you are trying to print coupons at work, the library, an Internet cafe or University, you may not have administrative permissions required to download and install programs onto the computer you are using. This may be true even if you've downloaded and installed other files or programs onto this computer. If you are unable to print coupons from a shared computing environment, please contact your system administrator for more information. If you have a home computer, youmay find it easier to access and print our coupons there.

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Why does my antivirus software warn me when I download the Coupon Printer?

It may be that your antivirus settings are high and blocking the installation. Please rest assured that we do not deliver viruses, trojans, malware, or adware with our download. You can verify that our software has been approved by TRUSTe at http://www.truste.org/tdp/whitelist. The Coupon Printer is a software program that enables you to send coupons to your printer with the click of a button. It is user-friendly and completely safe for you to download. If you find you are being blocked, you can disable your antivirus protections temporarily, install the Coupon Printer, re-enable your antivirus protections and then print coupons. Please let us know if you have encountered this problem.

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What can I do if I am behind a firewall and unable to install the Coupon Printer?

When you attempt to print coupons from a work environment, or a work laptop, your company firewall may block you. While installing the Coupon Printer you may see a message similar to this: "The request is being blocked by ..." If you are unable to install at work please contact your system administrator. If you have a home computer, you may find it easier to access and print our coupons there.

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Help me Print

What is the Java Applet?

The Java Applet is a small application that enables you to print our coupons directly from your chosen printer. The Java Applet runs on a computer program called Java, which is already installed on your computer. Java is owned by Oracle, one of the biggest and most established technology companies in the world. Java runs on more than 850 million personal computers worldwide, and on billions of devices worldwide, including mobile and TV devices.

For more information on Java click here.

Why am I being asked to run the Java Applet?

The Java Applet is required to enable us to send the coupon to your printer.

The Java Applet is also sometimes referred to as a Java Plug-in and it enables us to discreetly send the data required to print the coupon to your computer. The Java Applet also enables us to distribute our partner's coupons in a controlled and secure manner.

Is running the Java Applet safe?

The Java Applet is completely safe and is only used to securely send the coupon data to your computer. The Java Applet contains no Malware, Adware or Viruses. It will not affect the performance of your computer and only uses the existing Java program, which you already have on your computer. Java is owned by Oracle, one of the biggest and most established technology companies in the world. Java runs on more than 850 million personal computers worldwide, and on billions of devices worldwide, including mobile and TV devices.

For more information on Java click here.

How do I run the Java Applet?

All you need to do is press the "run" button when the window pops up. By pressing run, the Java Applet automatically starts and allows us to send the coupon data to your computer. You will only have to do this once. You must then press the "Print my coupon" button and the coupon will be sent to your chosen printer.

Which versions of Java are supported?

You must have Java version 5 or above installed. With Firefox 3.6 you must have Java version 6 or greater.

To install the latest version of Java click here.

Which operating systems are not supported.

Linux, Windows 2000 and CompuServe systems are not supported.

Why am I being asked to "trust" our download?

Some internet browsers have specific security settings, which also may ask you to "trust" our Java Applet. By trusting this, you will enable the coupon to be printed.

How long will it take for my coupon(s) to be printed?

The time taken to print coupons is dependent on many factors such as your computer processor speed and memory, your internet connection speed and the set up of your printer. In some cases, it may take up to two minutes to print if you are trying to print multiple coupons. You can check if the process is working by viewing your printer status.

Why won't the Java Applet run?

It is possible that you may be blocked by a security firewall or you do not have full administrative rights to give you permission to run the Java Applet. This is most common if you are trying to print from a computer at work or public location such as an internet cafe or public library. If you don't have the administration rights then it is recommended that you enter your email address so that we can send the link to you to try to print your coupon from an alternative computer.

Some internet security software may require you to perform some additional confirmation steps as part of their standard procedures. Please make sure you have the latest updates. Most security companies recognise the Java Applet as safe and secure in their most recent versions.

Why did I get a warning to not run the Java Applet?

Our system uses Java, a technology owned by Oracle. Some internet security software may issue an alert anytime a new Java install is attempted and may require you to perform some additional confirmation steps as part of their standard procedures. Read the warning closely. Usually this is just a "double-check" for you to confirm your approval that you want to run the Java Applet. Please make sure you have the latest updates. Most internet security software companies recognise the Java Applet as safe and secure in their most recent versions.

If you have tried using the Help sections and you still cannot print a coupon please tell us what happened via our feedback form.